What it's like to be a Conto IT customer.
You'll notice one thing above all: IT goes quiet. Much gets fixed before it bothers you — and for everything else, Conti sits right on your employees' desktops. Here's what everyday life with us looks like.
Your IT support now lives on the desktop
Every employee gets Conti as a small app next to the clock: one click and IT support is right there — no hotline, no email ping-pong. Conti answers questions instantly, helps with portals and setup, and opens tickets when one is actually needed.
- Ask anything — Conti answers instantly, around the clock
- View tickets, reply & submit new requests
- Send files up to 25 GB securely to the team
- Helps onboard new employees & provides the right portal links
of recurring IT requests can typically be solved directly via self-service — password classics, printers, Outlook & co. No ticket, no waiting, no external support costs. Conti keeps learning as it goes. And when a ticket is needed: your team sees the conversation and is up to speed immediately.
Shown with sample data.
How you get started with us
Assessment
We take an honest look at your existing IT: what's good and stays? Server systems close to end-of-life get updated — working hardware is kept in service where it makes sense.
Protection on
Our management agent goes onto every machine, the email security filter is placed in front of your mail server. From now on we see problems before you notice them.
Takeover in operation
Migrations and changes happen tested and outside your business hours — your team simply keeps working. Everything is documented properly.
Your new everyday
Dedicated contacts instead of a hotline, Conti on every desktop, updates run at night. You focus on your business — we handle the rest.
Vendor-independent advice: Whether your firewall is Sophos, WatchGuard, Fortinet or UniFi — we recommend what fits you. Not what earns us the best margin.
What runs for you without you noticing
Remote support built in
We've got your machines covered: when problems occur we help immediately via remote access — no travel, no waiting, always with your consent.
Antivirus & ransomware detection
Every machine is doubly protected: modern antivirus plus an additional security layer that raises the alarm on suspicious behavior — for example when a dangerous attachment tries to strike.
Email protection up front
A professional spam & security filter sits in front of your mail server: phishing, malicious attachments and spam are intercepted before they reach any inbox.
Email archiving
Legally compliant, audit-proof archiving of your business email — automatic, searchable and protected against loss.
Automated patch management
Windows, Office & co. stay up to date on their own. Reboots are agreed with you and scheduled outside business hours — fully automated.
24/7 monitoring
Servers, services and backups are monitored around the clock. Much is fixed before anyone at the office even noticed.
We don't just run IT — we build, too.
The same people who keep your IT quiet also design your website and develop applications for your business. The Conti app on this page? Built in-house — and exactly that experience goes into your projects.
And how fast are you really?
See for yourself — these numbers come live from our service desk, unfiltered and automatically up to date.
Most recently resolved a ticket … · we work on 0 open ones for you every day.
Sounds good? Let's talk.
Free initial consultation — no obligation, no sales pressure. We'll look at your situation and tell you honestly what makes sense. We usually reply within one business day.